Frequently Asked Questions: Licensing

On How Many Computers Can I Activate My License?
You can activate your license on up to 2 computers.

How Does the Licensing System Work?
The licensing system starts when you register the license.lic file, which comes with your unique Product Key and the email address you used, in the Smart Editor License Manager. The license.lic file is stored locally on your hard drive, and you must keep it safe throughout your subscription period. Your license is then activated on the computer where you will use the product. You can activate the product on up to 2 different computers. If you stop using the product on one of the activated computers, you must deactivate the license on that computer. Activation and deactivation require an internet connection.

What's License.lic File?
The License.lic file is the license file sent to you from [email protected] when you purchase Smart Model Editor. This file is used to license the product.
Along with your Product Key and Email, the License.lic file contains the information that defines your purchase and subscription details.

What Are License Activation and Deactivation?
License activation is the process of linking your license to your computer via the internet, allowing you to use the product on that device. License deactivation, also performed via the internet, removes the link between your license and your computer, making the license available for activation on another device.

I Lost My License File. What Should I Do?
The license file is essential and must be kept safe throughout your subscription period. Please send an email to [email protected] to request a replacement. The necessary files will be provided to you again.

I Forgot My Product Key or Email Address. What Should I Do?
Your Product Key is crucial information that must be stored securely along with your license file. Your email address is the one you used when purchasing the product through reseller platforms (such as Gumroad). This information, along with your Order ID, was sent to you via email from [email protected] at the time of purchase. If you have forgotten your email address, please update it through the reseller platforms (e.g., Gumroad) and then contact [email protected].

I Encountered an Error While Registering My License with Smart Editor License Manager. What Should I Do?
The license activation process requires an internet connection. If you encounter an error, please take note of the error code and contact [email protected] for assistance.

Is an Internet Connection Required to Use Smart Model Editor?
An internet connection is required for license operations performed in the Smart Editor License Manager. However, using Smart Model Editor itself does not require an internet connection.